Boris and Kathy's FX Blog www.bktraderfx.com
11/05/2006
Email delays.
We have been getting some emails about some subs getting our trade alerts 3 to 4 days late. This is a function of your ISP which may be delaying the processing of the emails from us. You can take a look at the following instructions to see if this would help. BUT THE BEST SOLUTION IS TO SIMPLY GET A GMAIL ACCOUNT. GMAIL APPEARS TO BE WORKING PERFECTLY AND THAT IS WHAT WE RECOMMEND TO ANYONE EXPERIENCING PROBLEMS.
For Yahoo and Hotmail Subscribers, who arent receiving the emails, please read the following:
With many of today's email services like Yahoo mail and Hotmail, customers can configure their email accounts to process their incoming mail more efficiently. Typically, a person is able to create a list of "known senders," or a "friends list," and email that comes from the people on the list goes straight through to their inbox.
If you are sending mail to someone who has not put you on these "known" lists, your mail is still being delivered but can be subject to many additional filters. If your mail does not get bounced but does not land in the inbox, it is most likely in the bulk folder. This can change with every mailing you send due to the ISPs dynamic content filtering.
At Constant Contact we are working with these ISPs to improve mail delivery for your permission-based email and decrease the number of "false positives" (good mail which is filtered as bad), but we are not able to give an estimated time frame. Although there is not much you can do about landing in the bulk folder at this time, there are some steps you can take to minimize it.
- Turn on the permission reminder to encourage people to add you to their safe list.
- Turn on Constant Contact Authentication and improve email delivery rates to the ISPs and corporate domains that use email authentication to filter incoming mail.
- Use the Anti-Spam Checker to improve email delivery rates to receivers that use content filtering on incoming mail.
- Put a note on your visitor signup page asking potential subscribers to add your sending address to their safe list when they sign up.
We have been getting some emails about some subs getting our trade alerts 3 to 4 days late. This is a function of your ISP which may be delaying the processing of the emails from us. You can take a look at the following instructions to see if this would help. BUT THE BEST SOLUTION IS TO SIMPLY GET A GMAIL ACCOUNT. GMAIL APPEARS TO BE WORKING PERFECTLY AND THAT IS WHAT WE RECOMMEND TO ANYONE EXPERIENCING PROBLEMS.
For Yahoo and Hotmail Subscribers, who arent receiving the emails, please read the following:
With many of today's email services like Yahoo mail and Hotmail, customers can configure their email accounts to process their incoming mail more efficiently. Typically, a person is able to create a list of "known senders," or a "friends list," and email that comes from the people on the list goes straight through to their inbox.
If you are sending mail to someone who has not put you on these "known" lists, your mail is still being delivered but can be subject to many additional filters. If your mail does not get bounced but does not land in the inbox, it is most likely in the bulk folder. This can change with every mailing you send due to the ISPs dynamic content filtering.
At Constant Contact we are working with these ISPs to improve mail delivery for your permission-based email and decrease the number of "false positives" (good mail which is filtered as bad), but we are not able to give an estimated time frame. Although there is not much you can do about landing in the bulk folder at this time, there are some steps you can take to minimize it.
- Turn on the permission reminder to encourage people to add you to their safe list.
- Turn on Constant Contact Authentication and improve email delivery rates to the ISPs and corporate domains that use email authentication to filter incoming mail.
- Use the Anti-Spam Checker to improve email delivery rates to receivers that use content filtering on incoming mail.
- Put a note on your visitor signup page asking potential subscribers to add your sending address to their safe list when they sign up.
posted by BKTrader # 11/05/2006 09:52:00 AM 
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